Our Commitment to Responsible Gaming
At Golden Pharaoh Casino, we believe that gambling should be an enjoyable form of entertainment, not a source of problems. We are committed to promoting responsible gambling and providing a safe environment for all our players.
We operate under a UK Gambling Commission license (license #12345) and adhere to strict regulatory requirements for player protection. Our commitment includes:
- Providing comprehensive player protection tools
- Offering self-exclusion options
- Conducting age verification checks
- Training staff to identify problem gambling behavior
- Collaborating with responsible gambling organizations
- Providing clear information about the risks of gambling
Recognizing Problem Gambling
Warning Signs to Watch For
Problem gambling can affect anyone. Be aware of these signs in yourself or others:
Behavioral Signs
- Spending more time or money on gambling than intended
- Chasing losses (trying to win back money lost)
- Borrowing money to gamble or pay gambling debts
- Lying about gambling activities or hiding them from others
- Neglecting work, family, or personal responsibilities
- Gambling to escape problems or relieve negative emotions
Financial Signs
- Difficulty paying bills or managing expenses
- Using savings or essential funds for gambling
- Maxing out credit cards or taking loans for gambling
- Selling personal items to get gambling money
- Frequent requests for financial help from friends/family
Emotional Signs
- Feeling restless or irritable when not gambling
- Gambling until all money is gone
- Experiencing guilt, anxiety, or depression about gambling
- Failed attempts to control, cut back, or stop gambling
- Gambling to celebrate wins or cope with losses
Player Protection Tools
We provide a range of tools to help you stay in control of your gambling. These tools are available in your account settings 24/7.
Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit. Changes to limits take effect immediately and decreases are instant.
Available Limits: £10-£5,000 daily, £50-£20,000 monthly
Apply in AccountLoss Limits
Control your maximum losses over specific time periods. Once reached, you cannot place further bets until the limit resets.
Available Limits: £50-£2,000 daily, £200-£5,000 weekly
Apply in AccountSession Time Limits
Receive reminders when you've been playing for a set period. Choose from 30 minutes to 4 hours.
Available Times: 30, 60, 90, 120, 180, 240 minutes
Apply in AccountWager Limits
Limit the total amount you can bet over specific periods. Helps control overall gambling expenditure.
Available Limits: £50-£5,000 daily, £200-£15,000 weekly
Apply in AccountCooling-off Period
Take a short break from gambling. Your account will be temporarily suspended for the chosen period.
Available Periods: 24 hours, 7 days, 1 month
Apply in AccountSelf-Exclusion
Exclude yourself from all gambling activities for an extended period. Minimum period is 6 months.
Available Periods: 6 months, 1 year, 5 years, permanent
Apply in AccountHow to Access Protection Tools
- Log in to your Golden Pharaoh Casino account
- Go to "My Account" > "Responsible Gaming"
- Select the tool you wish to use
- Set your preferred limits or periods
- Confirm your selection
Important: Decreasing limits or activating self-exclusion takes effect immediately. Increasing limits or ending self-exclusion may have a cooling-off period.
Gambling Self-Assessment
Answer these questions honestly to assess your gambling habits:
- Do you gamble more than you can afford to lose?
- Do you need to gamble with larger amounts of money to get the same feeling?
- Have you tried to cut back on gambling but been unsuccessful?
- Do you feel restless or irritable when trying to cut down on gambling?
- Do you gamble to escape problems or relieve uncomfortable feelings?
- After losing money, do you return to try to win it back ("chasing losses")?
- Do you lie to conceal your gambling from others?
- Have you jeopardized or lost relationships, jobs, or opportunities due to gambling?
- Do you rely on others for money to solve financial problems caused by gambling?
If you answered "yes" to any of these questions, you may want to:
- Use our player protection tools to set limits
- Contact one of the support organisations listed below
- Consider taking a break from gambling
Support Organisations
If you're concerned about your gambling or someone else's, these organisations offer free, confidential help:
GamCare
Provides information, advice, and support for anyone affected by problem gambling.
BeGambleAware
National charity providing support and treatment services across Great Britain.
Gamblers Anonymous
Fellowship of men and women who share their experience to solve gambling problems.
Gambling Therapy
Free online support and counselling for anyone affected by problem gambling.
Additional Resources
- NHS Gambling Addiction Services: Available through local NHS mental health services
- Citizens Advice: For debt and financial advice related to gambling
- Samaritans: 116 123 (24/7 emotional support)
- Mind: 0300 123 3393 (mental health support)
Underage Gambling Prevention
Gambling is strictly prohibited for anyone under the age of 18. We take multiple measures to prevent underage gambling:
Age Verification
- Mandatory age declaration during registration
- Age verification checks for all new accounts
- Document verification for first withdrawals
- Continuous monitoring for potential underage players
Parental Controls
If you're a parent or guardian concerned about underage gambling:
- Use gambling blocking software like Gamban or BetBlocker
- Set up parental controls on devices
- Monitor bank statements for gambling transactions
- Educate young people about the risks of gambling
If you suspect someone under 18 is gambling on our site, please contact us immediately at underage@golden-pharaoh-casino.org.
Frequently Asked Questions
Log into your account, go to "My Account" > "Responsible Gaming" > "Deposit Limits". You can set daily, weekly, or monthly limits. Decreases take effect immediately, while increases may have a 24-hour cooling-off period.
Self-exclusion allows you to exclude yourself from gambling for a minimum of 6 months. During this period, you cannot deposit, wager, or receive promotional communications. To self-exclude, go to "My Account" > "Responsible Gaming" > "Self-Exclusion".
No, self-exclusion periods cannot be cancelled early. This is to ensure you have sufficient time away from gambling. After the exclusion period ends, there is a 24-hour cooling-off period before you can gamble again.
Most tools can be adjusted, but with cooling-off periods. Decreasing limits takes effect immediately. Increasing limits or ending cooling-off periods typically requires a 24-hour wait. Self-exclusion cannot be reversed early.
Our systems will detect the attempt and prevent account creation. Any funds deposited will be returned, and winnings will be forfeited. Attempting to circumvent self-exclusion is a violation of our terms and conditions.
Contact GamCare's helpline (0808 8020 133) for advice on helping someone with gambling problems. You can also use our "Third-Party Concern" form by contacting customer support. We can provide guidance on available options.
Our Responsible Gaming Team
Our dedicated Responsible Gaming team is trained to identify problem gambling behavior and provide appropriate support. They can:
- Assist with setting up protection tools
- Provide information about support services
- Offer guidance on responsible gambling practices
- Process self-exclusion requests
- Address concerns about others' gambling
Contact our Responsible Gaming team at responsiblegaming@golden-pharaoh-casino.org or through our 24/7 live chat.
Last reviewed: January 11, 2026. We regularly review and update our responsible gambling policies to ensure they meet the highest standards of player protection.