Terms & Conditions

1. Acceptance of Terms

By accessing, registering, or using any services provided by Golden Pharaoh Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Responsible Gaming Policy.

1.1 Modification of Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitute your acceptance of the modified Terms. We will notify you of material changes via email or prominent website notice at least 30 days before they take effect.

1.2 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

2. Eligibility Requirements

2.1 Age Requirement

You must be at least 18 years old to register and use our services. By creating an account, you confirm that you are 18 years of age or older.

2.2 Geographic Restrictions

Our services are available only to residents of jurisdictions where online gambling is legal. The following countries are currently restricted:

• United States of America
• France
• Italy
• Spain
• Australia
• Germany (specific states)
• Any jurisdiction where online gambling is prohibited by law

It is your responsibility to ensure that online gambling is legal in your jurisdiction.

2.3 Personal Use Only

Accounts are for personal use only. Commercial use, including but not limited to arbitrage betting, is strictly prohibited.

3. Account Registration and Management

3.1 Account Creation

To use our services, you must create an account by providing accurate and complete information, including:

• Full legal name
• Date of birth
• Residential address
• Valid email address
• Contact telephone number

3.2 Account Verification

We require verification of your identity and age before processing withdrawals. You may be asked to provide:

• Government-issued photo ID (passport, driver's license)
• Proof of address (utility bill, bank statement)
• Proof of payment method ownership

Verification documents must be clear, valid, and show your full name matching your account registration.

3.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities conducted through your account
• Immediately notifying us of any unauthorized access
• Ensuring your account information remains accurate and current

3.4 One Account Per Person

Each player is allowed only one account. Multiple accounts may result in all accounts being closed and funds forfeited.

4. Bonuses and Promotions

4.1 General Bonus Terms

All bonuses are subject to specific terms and conditions, including wagering requirements, maximum bet limits, and game restrictions.

4.2 Wagering Requirements

Unless otherwise stated, bonuses have the following wagering requirements:

Bonus Type	Minimum Wagering	Maximum Bet	Validity Period
Welcome Bonus	35x bonus amount	£5 per spin/round	30 days
Free Spins	40x winnings	£2 per spin	7 days
No Deposit Bonus	50x bonus amount	£2 per spin/round	3 days
Reload Bonus	30x bonus amount	£5 per spin/round	14 days

4.3 Bonus Abuse

The following activities constitute bonus abuse and may result in account termination and forfeiture of funds:

• Creating multiple accounts to claim bonuses
• Using bonus funds for low-risk betting strategies
• Colluding with other players
• Exploiting software errors
• Using automated betting systems

5. Deposits and Payment Methods

5.1 Available Payment Methods

We accept the following deposit methods:

• Visa/Mastercard debit and credit cards
• PayPal
• Skrill
• Neteller
• Paysafecard
• Bank Transfer
• Apple Pay/Google Pay

5.2 Deposit Limits

Minimum deposit: £10. Maximum daily deposit: £5,000. Weekly deposit limit: £20,000.

5.3 Deposit Responsibility

You confirm that:

• Funds deposited are legally obtained
• You are the authorized owner of the payment method
• You will not deposit funds obtained through credit unless specifically authorized

6. Withdrawals and Payouts

6.1 Withdrawal Processing

Withdrawal requests are processed within the following timeframes:

Payment Method	Processing Time	Minimum Withdrawal	Maximum Daily
E-wallets	0-24 hours	£10	£5,000
Credit/Debit Cards	1-3 business days	£20	£5,000
Bank Transfer	3-5 business days	£50	£10,000

6.2 Withdrawal Verification

First withdrawals and withdrawals over £2,000 require full account verification. We may request additional documentation at our discretion.

6.3 Withdrawal Restrictions

• Withdrawals must be made to the original deposit method where possible
• Pending bonus wagering must be completed before withdrawal
• Withdrawals may be delayed for security checks
• Reverse withdrawals are available for 24 hours after approval

7. Games and Software

7.1 Game Fairness

All games use certified Random Number Generators (RNGs) that ensure fair and random outcomes. Our games are regularly tested and certified by independent testing agencies.

7.2 Game Malfunctions

If a game malfunctions, the round will be void, and any wagers will be returned to your account. We are not liable for any losses resulting from software errors.

7.3 Prohibited Activities

The following activities are strictly prohibited:

• Using automated software or bots
• Exploiting software vulnerabilities
• Collusion with other players
• Money laundering activities
• Any form of cheating

8. Responsible Gaming

8.1 Player Protection Tools

We provide the following responsible gaming tools:

• Deposit limits (daily, weekly, monthly)
• Loss limits
• Wager limits
• Session time limits
• Reality checks
• Self-exclusion options

8.2 Self-Exclusion

You may self-exclude for the following periods:

• 24 hours (cooling-off period)
• 7 days
• 1 month
• 3 months
• 6 months minimum (full self-exclusion)

During self-exclusion, you will not be able to deposit, wager, or receive promotional communications.

8.3 Support Organizations

If you need help with problem gambling, contact:

• GamCare: 0808 8020 133
• BeGambleAware: www.begambleaware.org
• Gamblers Anonymous: www.gamblersanonymous.org.uk

9. Limitation of Liability

9.1 Service Availability

We do not guarantee uninterrupted or error-free service. We are not liable for any losses resulting from service interruptions, delays, or errors.

9.2 Maximum Liability

Our maximum liability to you for any claim shall not exceed the amount you have deposited in the last 6 months or £1,000, whichever is lower.

9.3 Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, or internet failures.

10. Account Termination

10.1 Termination by Player

You may close your account at any time by contacting customer support. Any legitimate balance will be paid out after verification.

10.2 Termination by Us

We may terminate your account immediately if:

• You breach these Terms
• We suspect fraudulent activity
• You provide false information
• You are involved in bonus abuse
• Required by law or regulatory authority

10.3 Effects of Termination

Upon termination:

• Your right to use our services ceases immediately
• Any outstanding bonuses will be forfeited
• Legitimate balances will be paid after verification
• We may retain information as required by law